How should a dispatcher prioritize calls in high-demand situations?

In high-demand situations, prioritizing calls effectively is crucial to ensuring the safety and well-being of individuals in need. Evaluating urgency based on life-threatening situations is the most logical and responsible approach. This method allows the dispatcher to assess the severity of each call and determine which situations require immediate attention. Life-threatening emergencies, such as reports of a shooting, fire, or severe medical conditions, should always take precedence over less urgent matters.

By focusing on the highest level of urgency, dispatchers can allocate resources more efficiently, directing help to those who are in the most critical need. This prioritization not only assists in saving lives but also helps dispatchers manage their workloads effectively during periods of high call volume. The other options do not prioritize calls based on the immediate needs of the situation, making them less appropriate for ensuring optimal response to emergencies.