How should a supervisor approach setting expectations for their subordinates?

Enhance your skills for the APCO Comm Center Supervisor Test. Utilize our flashcards and multiple choice questions, with hints and explanations. Get exam-ready!

Setting expectations for subordinates is best achieved through open and clear communication. This approach ensures that all team members understand what is required of them, which helps to minimize confusion and align their efforts with the organization's goals. When supervisors take the time to articulate expectations, it provides clarity regarding performance standards, responsibilities, and objectives. This not only enhances accountability but also fosters a culture of trust and transparency within the team.

In addition, open discussions about expectations allow for the inclusion of feedback from team members, making them feel valued and more invested in their work. It encourages a two-way dialogue, enabling supervisors to adjust expectations based on team dynamics and individual capabilities. Overall, clear communication regarding expectations is foundational for effective leadership and team performance.

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