What should new supervisors communicate to their subordinates?

Enhance your skills for the APCO Comm Center Supervisor Test. Utilize our flashcards and multiple choice questions, with hints and explanations. Get exam-ready!

New supervisors should communicate how they expect relationships to change or remain the same because this sets clear expectations regarding the dynamics of the workplace following a supervisory change. Transitioning into a supervisory role can alter the previous rapport between the supervisor and their subordinates. By clarifying their expectations about these relationships, supervisors can foster a professional environment built on trust and clear boundaries. This is essential for facilitating effective communication and collaboration within the team as everyone adjusts to their new roles and responsibilities.

While other factors, such as work-life balance expectations or social activities outside of work, are important in a supervisory role, the primary focus during this transitional phase should be on the professional relationships among team members.

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