Which of the following is NOT a recommended practice for ensuring the retention of new hires and experienced personnel?

Enhance your skills for the APCO Comm Center Supervisor Test. Utilize our flashcards and multiple choice questions, with hints and explanations. Get exam-ready!

Implementing a strict hierarchy is not a recommended practice for ensuring the retention of new hires and experienced personnel. A strict hierarchy can create an environment where individuals feel constrained and less valued, leading to decreased job satisfaction and potentially higher turnover rates.

In contrast, eliminating hazing promotes a supportive and welcoming atmosphere, which is crucial for retention. Encouraging cross-training helps employees feel more engaged and capable, enhancing their skill sets and satisfaction in their roles. Monitoring consistency across trainers ensures that all employees receive the same level of instruction and support, fostering a fair and cohesive workplace that can improve retention rates. Thus, the emphasis in personnel retention strategies is on creating an inclusive, collaborative, and supportive environment rather than rigid hierarchical structures.

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